FAQs

Purchase

How do I buy your product for personal use?

Our Food Service products are available through a distributor. The easiest way to purchase the item is to order through online retailers such as Food Service Direct.

How do I get your products for a business?

Our food service products are available through a distributor. You can search for local distributors on the product page using your zip code.

How do I find a distributor?

Use our Find A Distributor tool and search using your zip code and the product number.

Can I buy directly?

Our Food Service products are primarily available through a distributor. Use our Find A Distributor tool for locations.

Nutrition

How do I get a K-12 label?

The K-12 label is available on the product case. You can also find the information on the product page under the K-12 label tab.

How do I get a product formulation statement?

The K-12 label is available on the product page under the K-12 label tab or you can contact with our Customer Experience Team for a copy of the formulation statement.

Can I get a list of allergens for a product?

Our ingredient statement properly specifies all ingredients that are legally required to be disclosed on the product label. You can view the list of ingredients on the individual product page.

Is there a possibility of cross contamination for allergens with a product?

To prevent cross contamination we have an established allergen control program which incorporates strict scheduling protocols, strong sanitation measures and allergen testing to prevent any potential cross contamination.

I need to know the enzyme source for a product.

Please contact our Customer Experience team to identify specific enzyme sources.

Promotions & Rewards

How do I get more information on the commodity products?

Call us at 888.494.5045, visit processorlink.com, or schwanscommodityplanner.com

Contact Us

How do I contact a specialist?

Our Customer Experience Team is available M–F from 8am–5pm CST. You can contact us using the online form or with our chat feature on our website.

Or, give us a call:

Direct Sales: 888-554-7421
Product Support: 877-302-7426